🔄 HASSLE-FREE POLICY

Returns & Replacement Policy

We want you to have complete confidence in every PluggOne accessory. Learn how our 7-day easy replacement policy works.

🔄
Confirmed Policy

7-DAY EASY REPLACEMENT

If your accessory arrives damaged, defective, or experiences technical issues, request a replacement within 7 days.

REQUEST REPLACEMENT →
01

Initiate Request

Submit a replacement request within 7 days of receiving your package through our Contact Us page with your order number.

Within 7 Days of Delivery
02

Quick Verification

Our customer care team will quickly verify the issue to confirm eligibility under PluggOne's replacement policy.

Prompt Review
03

Doorstep Replacement

Once approved, our logistics partner will initiate doorstep pickup and dispatch your brand new replacement unit.

Doorstep Exchange