🔄 HASSLE-FREE POLICY
Returns & Replacement Policy
We want you to have complete confidence in every PluggOne accessory. Learn how our 7-day easy replacement policy works.
🔄
Confirmed Policy
7-DAY EASY REPLACEMENT
If your accessory arrives damaged, defective, or experiences technical issues, request a replacement within 7 days.
01
Initiate Request
Submit a replacement request within 7 days of receiving your package through our Contact Us page with your order number.
Within 7 Days of Delivery
02
Quick Verification
Our customer care team will quickly verify the issue to confirm eligibility under PluggOne's replacement policy.
Prompt Review
03
Doorstep Replacement
Once approved, our logistics partner will initiate doorstep pickup and dispatch your brand new replacement unit.
Doorstep Exchange